When you are working with new software, we understand that getting started is often the hardest part.
That’s why we offer “Gold-Start“.
What is Gold-Start ?
Gold-Start is a scheme providing Enhanced Support, with guidance by our Experts:
• for new timetablers, and
• for staff who are new to TimeTabler or Options or StaffCover.
What does Gold-Start offer me ?
We offer all our Users a wide range of Support – the HelpMovies, HelpScreens, Worked Examples, the KnowledgeBase, QuickStart Guide, ‘How do I …?’ Guide, Training Courses, the Support Centre, etc. More details here.
But Gold-Start offers you additional specific Help and Guidance for New Users, to help you get ‘up and running‘ with your new software, as quickly as possible.
How can I get Gold-Start ?
It is included free with new purchases of TimeTabler and of Options and of StaffCover.
Or it can be purchased as an extra** if your school already has TimeTabler or Options or StaffCover and you are new to the software, or feel you would benefit from it (see Note 2 below).
Note 1: if you feel you should be eligible for Gold-Start support and have not heard from us, please let us know.
Note 2: **To purchase Gold-Start as an extra, see the order forms here … you want the form titled “Order Form to Upgrade to” [and then the program you want Gold-Start for] then tick the option “Gold-Start Enhanced Support”. Or contact us at email@example.com.