When you are working with new software, we understand that getting started is often the hardest part.
That’s why we offer “Gold-Start“.
Gold-Start is a scheme providing Enhanced Support, with guidance by our Experts:
• for new timetablers, and
• for staff who are new to TimeTabler or Options or StaffCover.
We offer all our Users a wide range of Support – the HelpMovies, HelpScreens, Worked Examples, the KnowledgeBase, QuickStart Guide, ‘How do I …?’ Guide, Training Courses, the Support Centre, etc. More details here.
But Gold-Start offers you additional specific Help and Guidance for New Users, to help you get ‘up and running‘ with your new software, as quickly as possible.
It is included free with new purchases of TimeTabler and of Options and of StaffCover.
It can also be purchased as an extra* if your school already has TimeTabler or Options or StaffCover and you are New to the software.
*To purchase Gold-Start as an extra, see the order forms here.
Note: if you feel you should be eligible for Gold-Start support and have not heard from us, please let us know.