Extra Help at 5 levels
All our software includes Help & Support, in 12 ways.
For details of these 12 ways, see Help & Screenshots or Help-in-12-Ways
For New Users we offer Gold-Start Enhanced Support, see Gold-Start Support
However, because timetabling has become more complicated* in recent years you may wish to consider the Extra Training & Support outlined below.
[* recent complications include : options ‘Pathways’, the E-Bacc in England, CfE in Scotland, the IB, ‘consistently-setted’ blocks, ‘vertical’ registration groups, options in Year 9 as well as years 10 & 11, consortium days and other fixed points, PPA time, ‘primary’ organisation in Year 7, ‘vertical’ teaching groups, etc, etc.]
This additional Support is offered at 5 levels:
| 1. | Introductory courses on timetabling Principles, with a brief introduction to TimeTabler. Courses can be On-line or face-to-face. For more details see: www.mistservices.co.uk |
| 2. | Introduction to TimeTabler, with details of data entry and the 4 main steps. Similarly for Options. Courses can be On-line or face-to-face. For more details see: www.mistservices.co.uk |
| 3. | ‘Workshops‘, where you work on your timetable, with TimeTabler experts at hand to help you if necessary. For more details see: www.mistservices.co.uk |
| 4. | ‘Bespoke’ dedicated in-school help with your timetable. For more details see the list of Associates at: INSET courses |
| 5. | An expert TimeTabler Associate to do the timetable for you. For more details see the list of Associates at: INSET courses |
These extra options are not included in the initial price of TimeTabler.
| The INSET / CPD can be: | |
|---|---|
| Courses | For example, on timetabling principles. For example, on how to use TimeTabler or Options. |
| Workshops | For example, working on your timetable, with experts available if needed. |
| and they can be: | |
| Off-site | For example, in a hotel (with the advantage that you meet and share with other Timetablers) |
| On-site in school | For example, with the advantage of the focus on your particular timetabling problems |
| On-line | For example, so that you can learn wherever and whenever you wish. |
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