Options Upgrade: Additional Information



Options 2025  has a range of new features suggested by Users, on the WishList. To see details of the new features, please visit: www.timetabler.com/new and then select Options 2025.
For hosting of TOOLS visit : www.mistservices.co.uk/timetabling/tools and complete the hosting order form.
Please note that all Upgrades to our software are ‘seamless’ upgrades. This means that your previous data continues seamlessly but with all the new features now available.

To order the Upgrade: complete and submit the Upgrade Order Form

Please see below for additional information

  1. Additional Support Available
  2. Gold-Start
  3. Payment Options

1. Additional Support Available:

As you probably know, the Upgrade includes a wide range of Help & Support, with:
• HelpScreens
• HelpMovies (video tutorials)
• Free HelpLine, staffed by experienced timetablers
For the full range of this included support, see: www.timetabler.com/help
New Users can purchase enhanced Gold-Start Support. See below and: www.timetabler.com/gold-start

In addition, because timetabling has become more complicated* in recent years you may wish to consider the Extra Training & Support outlined below.
[* recent complications include : the E-Bacc in England, CfE in Scotland, the IB, ‘consistently-setted’ blocks, options ‘Pathways’, ‘vertical’
registration groups, options in Year 9 as well as years 10 & 11, consortium days and other fixed points, PPA time, ‘primary’ organisation or
more setting in Year 7, changes to AS, ‘vertical’ teaching groups, ‘federal’ teaching across a MAT, etc, etc.]
Our Associates offer additional support and training, their details can be found here: https://www.timetabler.com/inset-courses/


2. Gold-Start:

If you are New to the software or to timetabling, there is further Help & Support:

HelpCostFeatures       For more details see: www.timetabler.com/gold-start
Gold-Start
(for Options)
Free
or
£70 +vat
This is included (free) with each new purchase of Options,
and can also be purchased if you are a New User (but your school already has the software)

3. Payment Options:

There are three ways in which you can pay for the Upgrade.

1.
By Cheque, drawn on a UK Bank.
In this case:
• Complete the Upgrade Order Form selecting Cheque as the payment method.
• If you need an invoice before the next step please indicate this on the Order Form.
• Remember to attach a Purchase Order if your school uses this system.
• Print the webpage ready to post to us and submit it.  You will also receive a copy of your order after it is submitted, to the email supplied under User Email.
• Send a cheque [payable on a UK Bank; remember to include VAT if you are in the UK].
• Post these to:
FAO Lisa or Sandra
October Resolutions Limited
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA

2.
By electronic transfer from your Bank.
In this case :
• Complete the Upgrade Order Form and submit it
• Remember to attach a Purchase Order if your school uses this system.
• If you need an invoice before the next step indicate this on the Order Form.
• Make payment by a Bank Transfer to :
The CoOperative Bank
PO Box 250
Skelmersdale
WN8 6WT
UK
Sort Code: 08-92-99
Our Account number: 7062 2816 (October ReSolutions Limited)
The “IBAN number” for our account is: GB64CPBK0892 9970 6228 16
The Bank’s ‘Swift’ Code: CPBK GB22
[remember to include VAT if you are in the UK]
• Let us know by email to: accounts@timetabler.com when the transfer has taken place, with the Bank reference code that was used, AND with your School Name AND with the invoice number.

3.
By Credit Card, using the PayPal site, as a ‘Guest’.
In this case :
• Complete the Upgrade Order Form and submit it.
• Remember to attach a Purchase Order if your school uses this system.
• If you need an invoice before the next step indicate this on the Order Form.
• Go to: www.timetabler.com/paypal
and click on the ‘Buy Now’ button against the relevant item. If you don’t have a PayPal account,
just click on the ‘Create an Account’ button to access the ‘Pay as a Guest’ section.
Complete the details to make the payment. (Non-UK cards are sometimes not accepted by PayPal.)
[VAT is payable if you are in the UK]
• Let us know by email to: accounts@timetabler.com when the payment has taken place, with the Paypal reference number, AND with your School Name AND with the invoice number.